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"Thank you for your professional attitude to the matter. It was a joy for me to be your client. Regards, "

Baruch Tetri from
Brooklyn , USA

 

Traveler ratings summary of Gloria Serenity Resort
Overall Customer Satisfaction:
3.7, based on 3 reviews
Room Comfort
Service Quality
Food & Beverages
Value for Money
4.3
4.0
3.7
3.7

There are currently 3 reviews.

Page 1 of 1

Kate
  United kingdom
Posted: 22 Dec 2012
Date of stay: Jul 2012
Room Comfort
Service Quality
Food & Beverages
Value for Money
5
5
5
5
Wow, what an incredible place. We stayed at Glora Serenity for 2 weeks and absolutely loved it . The food, the beach, the staff, the golf, the luxury and of course the amazing Spa are world class and the best we have experienced. We cannot wait to return and met many people who have stayed a number of times there which is always a good sign. The friendliness of the staff was the most impressive of anywhere in the world we have been, they made you feel part of the family. I played 4 rounds of golf (fantastic courses especially Nick Faldo course nearby) relaxed by the pool, enjoyed walks on the beach and loved spending time in the Spa. The treatments were excellent and strongly recommend the exotic Turkish bath on the first day for a longer lasting tan. I was addicted to the rain forest shower in the Spa (:-))...so refreshing with its mixed temperatures. We just simply had a great and romantic time with fantastic restaurants, incredible entertainment (shows were great) and we met some lovely people there. Definitely go all inclusive as there is absoultley no need to go outside the resort as it is an oasis at gloria hotel and the inclusive deal is of high value. My partner and I arrived there extremely tired from our tough jobs but were completely transformed within 2 weeks. Strongly recommend you book it direct and fly with another airline with seats that are clean and with some form of legroom.
Overall Satisfaction
5


raminsaremi
  Iran
Posted: 10 Dec 2010
Date of stay: Sep 2010
Room Comfort
Service Quality
Food & Beverages
Value for Money
3
2
1
1
I planned a dreadful vaction for us instead of dreamful vacation. i reserved gloria serenity from 8th sep up to 14 sep and hotel accepted reservation and send us confirmation .they pickedup from airpotr and taransferd us to gloriya golf although we paied spacial price which was so hiagher than normal and mentioned in our voacher they said we have not room for u in this hotel.we were 7 persons,arrived at 6:30 am in morning they wasted our time in loby until 7 pm.we exusted and tired and sleepy in sipite of this manager of hotel never came us to slove problm,they offered gloria golf for us and we helplessly acceptedalso thay promised to gave us shuttel because our rooms were so far frome serenity but they never made their promise. Totally staff in reception were so rud and impolite .all staffs except metin were unkindly. OUR minibar did not stock up at all ,it stocked when we called and pleased them. SHOWS AND NIGHT CLUB were exellent.insomnia club was great and gorgious. FOOD there were various kinds off food but with no test especially in main resturant. ANIMATION,animation group were in pleasure exept osman and not spend their time with guests. BEACH and sea side was greatboth bridge and pier feature cushioned beds to lounge on whilst thirsty can sit and drink peacfully,only beach was fabulious at this hotel. THIS was the worst travelling exprinced in my whole life . AT THE END, your staff played a trick for us thay chang our anket information to very good and made forge our anquit information .i want tosay in one word SHAME ON UUUUUUUUUUUUU,
Overall Satisfaction
1


Husam M Kiswani
  Jordan
Posted: 4 Sep 2009
Date of stay: Aug 2009
Room Comfort
Service Quality
Food & Beverages
Value for Money
5
5
5
5
I, My Wife and Two Sons went to Gloria Serenity last year Aug, 2008 and we were so happy and extremely satisfied with the Resort choice . This year we decided to try another resort just to have a different experience, and after a very long and extensive search through the internet ( regardless prices ) I truly couldn't find a single Resort that could top Gloria Serenity, so we decided to go back to the same Resort for the second year ( Aug. 2009 ) we had a great time, we really enjoyed every single moment there, we even enjoyed it more than our first trip. It's an Extraordinary and Unique Resort in all Aspects; The Setting, the Layout and the Master Plan, The Architecture, The Interior Design, The Landscaping, The Service, The Nice Workers and Employees, The Food and Beverage, The Swimming Pools, The Beach, The Water Sports And Activities, The Facilities, The Events, The Golf Course, .. etc. Its a wonderful experience I for HIGHLY RECOMMEND to anyone who searches for Leisure, Serenity & Value of Money.
Overall Satisfaction
5



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