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Luxury Deluxe Resort
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"Thank you for your professional attitude to the matter. It was a joy for me to be your client. Regards, "

Baruch Tetri from
Brooklyn , USA

 

Traveler ratings summary of Ela Quality Resort
Overall Customer Satisfaction:
4.8, based on 8 reviews
Room Comfort
Service Quality
Food & Beverages
Value for Money
4.9
4.8
4.8
4.5

There are currently 8 reviews.

Page 1 of 1

Adrian Popescu
  Romania
Posted: 18 Dec 2012
Date of stay: Jun 2011
Room Comfort
Service Quality
Food & Beverages
Value for Money
5
5
5
5
we have been to ela quality resort in june 2011 and it was a great vacantion for us and our 3 year old daughter. Hotel is build for kids with a lot of entertainment for them. kids pool is nice, our daughter loved it, also the kids restaurant was great. you do not need to get anything from home for the kids, you will find everything at the hotel. the food is great and lot of choices, the hotel is an eco friendly one, the restaurant was surrounded by a lake with a lot of tropical fishes. very beautiful to have dinner at the terrace the beach is ok, could be a bit better.
Overall Satisfaction
5


Roger De Capri
  CANADA
Posted: 8 Aug 2009
Date of stay: Jun 2009
Room Comfort
Service Quality
Food & Beverages
Value for Money
4
3
3
2
I thought it would be as good as Rixos Premium but when I got there totally disappointed. Service and Foods are not enough good suppose to be in high category. I wish I had paid little more and stayed in rixos premium again...
Overall Satisfaction
3


Baris
  USA
Posted: 11 Nov 2008
Date of stay: Jul 2008
Room Comfort
Service Quality
Food & Beverages
Value for Money
5
5
5
5
Top Notch service throughout with the exception of the pool bar. No energy, enthusiasm, acknowledgement when approached bar, slow service. Do not let that sway your decision. Reservation restaurants, some of the best in the world. Make your reservations. Buffet food was equal to quality of restaurants but the reservation fee was worth the service and experience.
Overall Satisfaction
5


Ioana Ionita
  Romania
Posted: 16 Jul 2008
Date of stay: Aug 2007
Room Comfort
Service Quality
Food & Beverages
Value for Money
5
5
5
4
We have spent the best vacation last year at Ela Quality.
Overall Satisfaction
5


Bridget Duplantis
  USA
Posted: 3 Jun 2008
Date of stay: May 2008
Room Comfort
Service Quality
Food & Beverages
Value for Money
5
5
5
5
We had a delightful vacation. The Ela Quality Resort was beautiful and the service was excellent. I have already recommended this resort to friends.
Overall Satisfaction
5


Errol
  United kingdom
Posted: 17 May 2008
Date of stay: Sep 2007
Room Comfort
Service Quality
Food & Beverages
Value for Money
5
5
5
5
This is a new hotel. As soon as you enter the drive up to the entrance you know instantly this is a very classy hotel. We are a middle aged (young at heart) couple and really enjoyed our 7 night stay at the Ela Quality Hotel. The rooms were spacious and cleaned every day excellently the bar in the room being also filled every day. We tried different restaurants remember to book them as soon as you arrive early in the a.m as there is a 24 hour notification period to eat in these. The pools were fantastic the people were great not many english but this suited us.The entertainment was great around the ampitheatre at night and then moved on to the poolside bar for more. Plenty to do for the kids too! All in all a wonderful hotel which pandered to your every need. Its a bit expensive but worth every penny we will certainly be going back again with the rest of our family.
Overall Satisfaction
5


Tony Evangelisti
  Italy
Posted: 6 Feb 2008
Date of stay: Sep 2007
Room Comfort
Service Quality
Food & Beverages
Value for Money
5
5
5
5
I had really nice holiday in this hotel. It was one of the best hotel I have ever stayed. I also need to say that Animation team was also great.
Overall Satisfaction
5


Fadi Alkhairi
  Jordan
Posted: 3 Aug 2007
Room Comfort
Service Quality
Food & Beverages
Value for Money
5
5
5
5
This was the best vacation we had in more than 20 years, and thanks of course to my agent, Mr Dogan and his OTTI team that made our arrival and departure smooth and eventless. Even the local agent reps were so pleasant. They have excellent tour packages within Antalya at breath taking prices. Our six night stay at The Ela Quality Resort was truly unforgettable. The resort was only 2 months old when we arrived in July 2007. First we were greeted at the entrance with some Turkish sweets and a sweet smile from two female attendants. Then once we walked in, we were impressed with the beautiful and royal style décor of their lobby. As I was checking in, my wife and two kids were checking in at the kids club counter. My 9 yr old daughter was asked to fill out an application. The kids club liaison lady went through all the activities with my daughter and my wife. Then we went down to the main restaurant for lunch. The food variety was outstanding. There was Italian, Turkish, Continental, BBQ, a magnificent salad bar, and an assortment of sweets of some 20 different types. We ate then we were on our way out to discover the hotel until our room was ready. The landscape was breath-taking, with tropical tress, large grassy areas, and water trails. The main swimming pools were endless. There was some 5 huge pools (all with sweet water), with daily activities by the animation team. Then we visited the kids club, which was completely equipped with a mini restaurant, play areas, and swings. The mini club even had cameras which we later discovered were connected to the TV rooms, where parents can peek at their kids while they are about to take an afternoon nap. WE checked in and the family rooms we had were outstanding. These rooms were the best for families with young children. The main entrance to the rooms leads to two side by side rooms. There is a semi private pool for the family rooms which we used when the main pools were crowded. Then there were the ala cart restaurants. We were told all we needed to do was to make a reservation a day before. We tried the Mexican, Italian, Brazilian, and the Fish restaurants. They were all truly 5 star restaurants. The menus of all the ala cart restaurants consisted of 5 course meals. The cold appetizers, hot appetizers, salad, main course, and deserts were part of all the restaurant menus. The presentation of the dishes showed that they were prepared by professional first class culinary chefs. The waiters were gracious and pleasant, though their English was not so perfect. Nevertheless they were able to compensate this short coming with their pleasant and sweet attitude. The wines and local beers (both draft and canned) were available around the clock. Even mixed cocktails were part of the package. My wife and I had the chance to try out the Mojito for the first time and we loved it. The night entertainment was professional. There was a different group each night. We saw the Shawleen Monks, the Russian Clowns, the Irish River Dance, and the Pussycat Dolls imitators. The stage was like a professional broadway theater. And there was ample space for everyone. Then once we checked out the last day at 12 noon, I told the front desk that our plane was at 9 pm and we needed a room until 6.They were so understanding and gave us a roomin the main building to take showers and wrap up our stay. In short, this resort is like what the name says: QUALITY. It has all the quality standards that a 5 start hotel should have. Though I do not re visit a lace twice, I would definitely visit the Ela Quality Resort again, and again….
Overall Satisfaction
5



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